Omar Fuentes Logo Omar Fuentes
24/7 Professional Support

Website Support & Maintenance Services

Your peace of mind after project delivery. I provide comprehensive website support and maintenance services for USA businesses, ensuring your online presence runs smoothly 24/7.

500+
Websites Supported
99.9%
Uptime Guaranteed
<1hr
Response Time
30
Days Warranty

Included Warranty (30 Days)

What does the warranty cover?

All my projects include 30 days warranty from final delivery date. During this period, I fix at no additional cost:

Functionality Errors

  • Programming bugs or errors
  • Broken or non-functional links
  • Contact form issues
  • Elements not loading correctly
  • Responsive design issues on specific devices
  • Features not working as agreed

Performance & SEO

  • Loading speed issues not initially detected
  • Technical SEO implementation errors
  • Metadata or schema markup problems
  • Basic accessibility corrections

Minor Design Adjustments

  • Incorrect spacing or alignment fixes
  • Color adjustments not matching agreement
  • Text readability issues
  • Overlapping visual elements

Browser Compatibility

  • Modern browser compatibility issues
  • Mobile device display problems
  • Browser update related errors

Warranty Response Times

Critical Errors
Site down, not working
12 hours
Major Issues
Broken functionality
24 hours
Minor Adjustments
Small corrections
48 hours

What's NOT Covered by Warranty

It's important to be clear. The warranty does not include:

Content changes (texts, new images)
New features not originally planned
Redesigns or visual style changes
Modifications made by third parties
Issues caused by client's hosting
Third-party plugin/theme updates
Issues from external API changes
Outdated browser incompatibility
Original scope modifications
Damage from malware or hacking

Support Channels

Email (Preferred)

For detailed technical issues

Detailed problem description
Screenshots if possible
Browser, device, and OS details

Phone Support

For quick consultations

Ideal for simple questions
Business hours response
Monday to Friday: 9:00 AM - 6:00 PM (EST)

Extended Support Plans

After the 30-day warranty period, I offer ongoing support options:

Basic Plan

Per incident

$25–$50

USD per incident

Technical error fixes
Minor content updates
Technical consultations
Response time: 24–48 hours
POPULAR

Monthly Plan

For regular support

$99

USD/month

Up to 4 hours monthly work
Content updates
Monthly site backup
Basic monitoring
Priority support (12–24 hours)

Premium Plan

Complete proactive support

$199

USD/month

Up to 8 hours monthly work
Everything in Monthly Plan
Weekly automatic backup
24/7 uptime monitoring
Priority support (<6 hours)
Limited Time Offer

Ready to Keep Your Website Running Perfectly?

Don't let your website become outdated or experience technical issues. With our professional support, your online presence will always be optimized and functioning perfectly.

Fast Response
Support in under 12 hours
Full Warranty
30 days warranty included
Expert Support
Certified experienced technicians

Direct contact:

contact@omarfuentes.com
(312) 555-1234