Privacy Policy

1. General Information

This Privacy Policy describes how Jose Omar Fernandez Fuentes (hereinafter "we", "our" or "the website") collects, uses, and protects the personal information you provide when using our website and web design, SEO, and programming services.

Data Controller:

2. Information We Collect

2.1 Voluntarily Provided Information

When you contact us or request our services, we may collect:

• Full name
• Email address
• Phone number
• Company or organization name
• Information about your project or service needs
• Any other information you decide to share voluntarily

2.2 Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address
• Browser and device type
• Pages visited and browsing time
• Referral source (how you found our site)
• Cookie data and similar technologies

3. How We Use Your Information

We use the collected information to:

• Respond to your inquiries and service requests
• Provide quotes and business proposals
• Communicate about ongoing projects
• Improve our services and user experience
• Send relevant information about our services (only with your consent)
• Comply with legal and tax obligations
• Perform statistical analysis and website improvements

4. Legal Basis for Data Processing

We process your personal data under the following legal bases:

• Consent: When you voluntarily provide your information
• Contract execution: For the provision of requested services
• Legitimate interest: To improve our services and commercial communication
• Legal obligation: To comply with tax and legal requirements in Colombia

5. Sharing Information with Third Parties

We do not sell, rent, or share your personal information with third parties, except in the following cases:

• Service providers: We may share information with providers who help us operate our business (hosting services, email marketing, payment processing), always under confidentiality agreements.
• Legal requirements: When required by law or competent authorities.
• With your consent: When you expressly authorize sharing your information.

6. Cookies and Similar Technologies

Our website uses cookies and similar technologies. For more information, please see our Cookies Policy .

7. Information Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, loss, destruction, or alteration. However, no method of transmission over the Internet is 100% secure.

Security measures include:

• Encrypted SSL/TLS connections
• Restricted access to personal data
• Regular backups
• Constant security system updates

8. Data Retention

We retain your personal information only as long as necessary for the purposes described in this policy or as required by Colombian law. Client data is retained during the business relationship and up to 5 years afterward for tax and legal purposes.

9. Your Rights

In accordance with applicable regulations, you have the right to:

• Access your personal data we hold
• Rectify inaccurate or incomplete information
• Update your personal data
• Erase your data when appropriate
• Withdraw consent for data processing
• Inquire what personal data we have about you
• File complaints with the relevant authority

To exercise these rights, you can contact us through:

• Email: joseomarfernandez747@gmail.com
• Phone: +57 310 785 1074

We will respond to your request within a maximum of 15 business days.

10. International Transfers

Some of our service providers (such as hosting services or email tools) may be located outside Colombia. We ensure that these providers comply with adequate data protection standards.

11. Minors

Our services are not directed to persons under 18 years of age. We do not intentionally collect personal information from minors. If you are a parent and believe your child has provided us with personal information, please contact us immediately.

12. Links to Third-Party Sites

Our website may contain links to third-party sites. We are not responsible for the privacy practices of these sites. We recommend reviewing their privacy policies.

13. Changes to This Policy

We may update this Privacy Policy occasionally. The "Last updated" date at the beginning of this page indicates when the last modification was made. Significant changes will be notified on our website.

14. Marketing and Communications

If you have given consent to receive marketing communications, you can withdraw it at any time:

• By clicking "Unsubscribe" in our emails
• By contacting us directly at joseomarfernandez747@gmail.com

15. Contact

If you have questions, concerns, or requests related to this Privacy Policy or the processing of your personal data, you can contact us: